Supplier Relationship & Performance

Register new suppliers and maintain the supplier master record (general, address, contact, purchasing, payment/finance and SRM information) that underpins all procurement and payables transactions in IFS Cloud.

Qualify, audit and approve suppliers and maintain Approved Suppliers Lists (ASL) so that purchases from approved suppliers for a purchase group on a site can bypass purchase authorization.

Negotiate and maintain supplier agreements - purchase agreements (general prices/terms as a background price source) and blanket purchase orders (long-term commitments with agreement releases) - including pricing, periods, sites and step pricing.

Define KPIs and KPI groups, build evaluation setups (optionally from templates), score suppliers by period against weighted KPI groups, and publish supplier ratings/scorecards.

Collaborate with suppliers through the Supplier Self-service (B2B) portal: order confirmation, demand visibility, VMI and consignment handling, RFQ responses, catalog upload, emissions requests, and supplier-initiated company information change requests.

Establishes and governs the vendor maintenance contracts behind critical plant - UPS, generators, chillers, switchgear, fire systems and BMS - in IFS Cloud. Supplier Agreements hold the commercial terms, validity periods, priced service parts and maximum-amount controls, while PM Actions generate the Work Orders that carry each contracted vendor visit against the covered Functional Objects. Coverage gaps, cumulative spend against the agreement and contractor competency are managed from the same record so no critical asset is left uncovered.

Runs staff restaurant, hospitality and vending provision across the estate, covering tender and contract management, food safety assurance and catering equipment upkeep. IFS Cloud holds the caterer as a Supplier under a Supplier Agreement with the Purchase Order and Invoice flow for subsidy and consumption, while catering and vending equipment is registered as Functional and Serial Objects under PM Actions. Food safety and hygiene rating evidence is held as Documents against the site.

Governs the FM supply chain at portfolio level rather than at individual job level. Suppliers are segmented by spend and criticality, held under Supplier Agreements in IFS Procurement, and scored on evidence drawn from Work Order, Invoice and safety data across every service line. Underperformance drives a formal remediation, de-scope or exit path that feeds back into the approved supplier list.

Registers, vets and approves the external contractors an HVAC business relies on for specialist trades, geographic coverage and peak capacity. Covers classification by contractor type, commercial and supplier registration, insurance, health and safety and competence accreditation, and a gated onboarding checklist that must be complete before work can be awarded, plus setup of the cost, resource and portal framework that lets the contractor be assigned and paid.

Manages the contractor lifecycle for oil and gas maintenance and turnaround work in IFS Cloud, from scope packaging and prequalification through Supplier Agreement award, competency verification, mobilisation, task allocation and demobilisation. OSHA PSM requires the operator to obtain and evaluate contractor safety performance, inform contractors of process hazards, control their entry and presence, periodically evaluate their performance and maintain a contract employee injury and illness log. IFS Cloud carries this through Supplier, Supplier Agreement, Purchase Order, Employee, Competency and Work Task objects.

Independently audits completed vegetation work against specification and clearance targets before the contractor is paid, and rolls the result into supplier performance management. In IFS Cloud the audit is a separate Work Order or Work Task against the same Linear Asset span, with findings feeding Supplier evaluation and gating Purchase Order settlement. The dated audit records also serve as FAC-003-5 work plan and inspection evidence.

Qualify and manage contractors performing surface restoration (pavement, concrete, landscaping) and overflow construction work after main repairs and service jobs: unit-price agreements, sub-contracted work dispatch, permit-window scheduling, quality inspection and punch-list rework, invoice matching, and performance scoring.