Sales & Service Management · SM2
Service Contract & Warranty
18
Processes
834
Details worked out
104
Execution steps
18
Diagrams
SM2.01
Contract Billing & Periodic Invoicing
Open sample50 details
diagram
SM2.05
Service Contract Creation & Structuring
47 details
diagram
SM2.06
SLA Definition & Compliance Monitoring
41 details
diagram
SM2.07
Warranty Cost Tracking & Analysis
39 details
diagram
SM2.08
Warranty Registration & Tracking
45 details
diagram
SM2.AM70
Contract Activation, Renewal & Escalation
46 details
diagram
SM2.AM71
Entitlement & SLA Verification
47 details
diagram
SM2.AM72
Goodwill Adjudication
47 details
diagram
SM2.AM73
Warranty Claim Processing & Supplier Recovery
47 details
diagram
SM2.AM74
Warranty Registration & Entitlement
47 details
diagram
SM2.C68
Defects Liability Period & Aftercare
48 details
diagram
SM2.HV72
Maintenance Contract Renewal & Annual Uplift
47 details
diagram
SM2.MD68
End-of-Support Notification & Lifecycle Management
48 details
diagram
SM2.MD69
Service Contracts & Entitlement
48 details
diagram
SM2.MD70
Warranty Administration
49 details
diagram
SM2.R70
OEM Warranty Registration
47 details
diagram
SM2.R71
Warranty Claim & OEM Recovery
45 details
diagram
SM2.T67
SLA Jeopardy Management
46 details
diagram
What a license opens
Everything you can see here is real and current, the names, the structure and the counts come straight out of the ModelIFS library and change as it grows. What sits behind the license is the worked-out content itself: the execution steps, the data each one needs, the configuration decisions, the KPIs, the integration points, the workshop questions and the diagrams. That is the part you would otherwise spend a program building from nothing.
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