Level 1 · SM
Sales & Service Management
128 approved processes across 7 of 8 categories, 128 of them with a process diagram already drawn.
128
Processes
8
Categories
7
With content
128
Diagrams
Level 2
Categories
SM1
Service Quotation & Sales Configurator
16 processes
SM2
Service Contract & Warranty
18 processes
SM3
Call & Case Management
21 processes
SM4
Dynamic Scheduling & Dispatch
12 processes
SM5
Field Service & Mobile
43 processes
SM6
Mapping & Geospatial
3 processes
SM8
Aftermarket Service Logistics
15 processes
1 category still being written
Service Web Store
What a license opens
Everything you can see here is real and current, the names, the structure and the counts come straight out of the ModelIFS library and change as it grows. What sits behind the license is the worked-out content itself: the execution steps, the data each one needs, the configuration decisions, the KPIs, the integration points, the workshop questions and the diagrams. That is the part you would otherwise spend a program building from nothing.
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