Level 1 · FSM
IFS FSM 6 (Field Service Management)
81 approved processes across 12 of 12 categories, 81 of them with a process diagram already drawn.
81
Processes
12
Categories
12
With content
81
Diagrams
Level 2
Categories
FSM1
Customer, Place and Installed Base
7 processes
FSM2
Service Request and Call Intake
7 processes
FSM3
Task Creation, Assignment and Dispatch
7 processes
FSM4
Scheduling and Optimisation
6 processes
FSM5
Field Execution, Debrief and Mobile
7 processes
FSM6
Returns, Repair and Depot
7 processes
FSM7
Inventory, Allocation and Logistics
9 processes
FSM8
Contracts, Warranty and Preventive Maintenance
7 processes
FSM9
Pricing, Billing and Revenue
6 processes
FSM10
Sales, Quotes and Projects
4 processes
FSM11
Security, Administration and Background Processing
5 processes
FSM12
Configuration, Extension and Integration
9 processes
What a license opens
Everything you can see here is real and current, the names, the structure and the counts come straight out of the ModelIFS library and change as it grows. What sits behind the license is the worked-out content itself: the execution steps, the data each one needs, the configuration decisions, the KPIs, the integration points, the workshop questions and the diagrams. That is the part you would otherwise spend a program building from nothing.
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